Client Reviews

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Client Testimonials

“I have been with the folks at Southwest Insurance Center for over 15 years. They started out gaining my confidence by giving me the lowest rates to be found anywhere, and have continued to find less expensive alternatives to what insurance I have owned by finding even better deals for me as we have ‘rolled on down the road’ together. Even better, they are super easy to work with. Quite friendly. Try them, and I believe that you won’t look back to your old insurance folks!”

- Mark R., Salado, TX

“Have been with Southwest Insurance for over 4 years now and I have to admit that they provide the best rates for auto and home insurance. Previously, with my earlier insurance company, I had to call up and negotiate the rates for every renewal cycle. At Southwest insurance, I have been very happy with the rates in the renewal notice and they remove the hassle of renewing auto insurance. Highly recommend them!!”

- Kaushik S., Austin, TX

“Southwest Insurance Center has been our insurance broker for the past five years. They have consistently striven to offer us the best policies for homeowners, auto and umbrella liability insurance. When questions arise regarding any of our policies, they do the research and get back to us right away. I highly recommend them for anyone in the greater Austin area.”

- Judy F., Driftwood, TX

“SO easy to work with. Pretty much effortless. They found me a better rate than anyone else, by far. They showed me all the prices and signed me up with the one I chose (the best deal.) Totally transparent. I actually just ended my policy to join my girlfriends and it took about 40 seconds on the phone followed by a quick email to confirm. When she mentioned looking for insurance, the first name I thought of was Southwest. They’re the best!”

- Jeremy D., Austin, TX

“These guys are just INCREDIBLE. I own a moving company and did an office move for them last year. After talking to Phllip and Jarrod I was convinced and immediately starting switching my policies ever. Best business decision I’ve ever made. These guys worked hard to get me better policy . Anytime I need anything, Jarrod is a call way and is always right on top of it. I’m pretty sure the guy never sleeps. Your search can end here…pick up the phone and call these guys. You will be very happy!”

- Jackson N., Austin, TX

“Southwest Insurance has given us such wonderful Manage Your Policy, All I need to do is call or email Jarrod and it gets done! I recommend this agency to all my friends if they are looking to get better service and rates! My homeowners went down 1200.00! woohoo!”

- Leslie M., Austin, TX

Commitment You can Count on: Hear from our Clients.

    
 
 
         
   Frank 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jarrod was very helpful and patient helping me find the right policies. Would highly recommend especially after trying to deal directly with the insurance companies. Nice to deal directly with someone.
  
 
        
   Terry D 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have worked with Jarrod Many years and have always found him to be responsive, professional, and had my best interest at the top of his list
I’m sure he has saved me hundreds of dollars on my home and car insurance
I would recommend him to anyone I know
  
 
        
   Kath Melrose 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always helpful and efficient in over 10 years of doing business with them.
  
 
        
   Kyle O'Rourke 
 
 
 
 Trustindex verifies that the original source of the review is Google. My catalytic converter got stolen and though it was covered under my policy, the insurance company did not approve my claim then ghosted me when I reached out to appeal. Shoutout to Jarrod Blewitt, who after I told them about the situation, was able to get the situation fixed and claim approved, saving me $2.5k. SW Insurance works for their customers. 10/10 advocacy and service.
  
 
        
   Rachel Martin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jarrod and the team at SWIC are very knowledgeable. He was so helpful and went very in depth to explain all the details about our policy options and what the coverage meant. I definitely recommend this agency!
  
 
        
   Ashley Nicole 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jarrod at Southwest Insurance is amazing! All I had to do was leave him one voicemail and the next day he totally takes care of everything. Highly recommend! Thanks Jarrod!
  
 
        
   G L H 
 
 
 
 Trustindex verifies that the original source of the review is Google. JARROD was phenomenal in explaining about various insurance options. He is a wealth of information with 20 years experience & patiently explains as much as you want to know. He also schooled me regarding which questions to ask other agencies being considered & by looking at the whole picture regarding other quotes I received. He helped me find the lowest rate policies for my situation. I HIGHLY recommend him. THANK YOU, JARROD!!
  
 
        
   Eddie T 
 
 
 
 Trustindex verifies that the original source of the review is Google. Who enjoys talking home/auto insurance? Jarrod at Southwest Ins Center made it easy, and when I couldn't speak with him directly he was super responsive to email.
  
 
        
   Victoria Pearson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our experience with Southwest Insurance Center has been superb for the last 15 years. Jarrod and the team provide efficient and thoughtful personal service in an age of automation.

      EXCELLENT  
   Based on 16 reviews 
    
 
 
 
   
 
 
       Posted on Yelp  
   
   Carol H. 
 
 
 
 Verified We have used this company for many years and they have always been very helpful and willing to help us with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always  easy to understand.
  
 
      Posted on Yelp  
   
   H K. 
 
 
 
 Verified For some reason, I was really struggling to find an agent who would help me get a home policy in Texas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!
  
 
      Posted on Yelp  
   
   Charles B. 
 
 
 
 Verified We've relied on Southwest Insurance Company for our home and auto insurance requirements for many years. Philip Doak and his professional, efficient, and courteous staff are unfailingly prompt in responding to questions or requests for assistance. Philip is accessible and knowledgeable--two important qualities in an insurance advocate.
  
 
      Posted on Yelp  
   
   Timothy G. 
 
 
 
 Verified SIC and I had a rocky start as we were setting up my commercial insurance. We were able to work out the details and they ended up saving me some big money. I look forward to having excellent customer service in the new year.
  
 
      Posted on Yelp  
   
   Martin M. 
 
 
 
 Verified Wow! Jarrod helped me find the right insurance and got me setup within 4 hrs! I can't believe how easy it was to work with them, it was literally almost effortless. I told him what I wanted, listed my concerns, he answered all my questions, found me a good quote, I signed some paperwork, and it was done. Seamlessly. Jarrod was very courteous and patient with me, I asked a lot of questions; because I've never had to get my own insurance before. I had the typical anxiety you get, when you meet with your banker, lawyer, doctor, accountant, etc; but Jarrod was able to answer ALL of my questions, and helped me make a calm level headed decision. I am very happy with the service they provided. These guys are the best! Will be sending you referrals, in the future.
  
 
      Posted on Yelp  
   
   Joan L. 
 
 
 
 Verified Shawncy Mata at Southwest Insurance was an instant like for me! Her calm demeanor and focused energy is an asset for anyone searching of insurance coverage. You will not be disappointed! A pleasure meeting you Shawncy!
  
 
      Posted on Yelp  
   
   Christine K. 
 
 
 
 Verified Southwest Insurance Center is highly responsive to its customers and truly cares about getting you the best insurance for your needs and price.  Shawncy Mata has been amazing the last few months, with helping me find a lower cost auto insurance company, then through a change of address, and then still, through assisting in moving my children from my policy to their own policies.  All the changes made my head spin, but Shawncy did it with kindness and in a timely manner.  Southwest Insurance Company can truly help you find the best deals on insurance.  I tried shopping around on my own, and the quotes I found were almost twice what SIC got me!
  
 
      Posted on Yelp  
   
   Ashley S. 
 
 
 
 Verified I'm so glad I decided to go with Southwest Insurance Center instead of comparing quotes and finding my best insurance options myself! Shawncy has helped me with auto, renters and homeowners insurance over the last year and has been able to save me a lot of money, find the best coverage, and make me feel comfortable with my choices through answering questions and using her expertise while comparing options.
  
 
      Posted on Yelp  
   
   Melissa P. 
 
 
 
 Verified I've been insured my entire lifetime and only started looking for better coverage when State Farm kept raising my rates and were RUDE when I even called them.  So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars!  I was flabbergasted!  We just added another car to our policy today -- holding our breath for a huge increase in premiums!  DID NOT HAPPEN.  

These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service.  They offer a lot of options for insurance and really work hard to give you great service AND great rates.

They are the best!


Melissa Puntenney
  
 
      Posted on Yelp  
   
   John E. 
 
 
 
 Verified After a hailstorm damaged my roof, Philip Doak, the owner of Southwest Insurance got personally involved in my claim when the insurance company would not pay the claim.  Philip's help resulted in the roof being replaced at no cost to me!  You won't get this kind of service anywhere else!